---
type: startup-doc
status: stub
tags: [startup, customers, feedback]
---
# 🗣️ Customer Insights & Feedback
> Verbatim quotes, support themes, churn reasons. Evidence for product decisions.

## Sources to wire up
- [ ] Tia `audit_log` / engagement analytics → behavioural insight
- [ ] Support emails (Resend) → themes
- [ ] Churn/dunning data → why people leave

## Insight log
| Date | Source | Insight | Action |
|---|---|---|---|
|  |  |  |  |

## ✍️ Prompts
- [ ] Have you talked to users yet? What did you learn?
- [ ] Top requested feature?

## Related
[[Experiments]] · [[Tia - Positioning]] · [[Weekly Metrics]]