24 lines
640 B
Markdown
24 lines
640 B
Markdown
---
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type: startup-doc
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status: stub
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tags: [startup, customers, feedback]
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---
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# 🗣️ Customer Insights & Feedback
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> Verbatim quotes, support themes, churn reasons. Evidence for product decisions.
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## Sources to wire up
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- [ ] Tia `audit_log` / engagement analytics → behavioural insight
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- [ ] Support emails (Resend) → themes
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- [ ] Churn/dunning data → why people leave
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## Insight log
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| Date | Source | Insight | Action |
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|---|---|---|---|
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| | | | |
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## ✍️ Prompts
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- [ ] Have you talked to users yet? What did you learn?
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- [ ] Top requested feature?
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## Related
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[[Experiments]] · [[Tia - Positioning]] · [[Weekly Metrics]]
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